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Privacy Policy

Introduction

Chloe's Bistro and Bar is committed to protecting your privacy. This Privacy Policy explains how Chloe's Bistro and Bar collect, use, disclose, and safeguard your information when you use our mobile application and related services for restaurant membership and reservations.

By using our app, you consent to the practices described in this Privacy Policy.

How We Collect Your Personal Information

We collect personal information from you in the following ways:

  1. A. Directly From You

    When you:

    • Create an account or register for a membership
    • Make or modify a reservation
    • Contact customer support
    • Fill out forms within the app
    • Subscribe to newsletters or promotional messages

  2. B. Automatically

    When you use the app, we automatically collect:

    • Device and usage data (e.g., IP address, device ID, location)
    • App interaction data (e.g., screen views, clicks, errors)

  3. C. From Third Parties

    We may receive information about you from:

    • Restaurants where you’ve made reservations

Information We Collect

We may collect the following types of information:

  1. A. Personal Information

    • Full Name
    • Email Address
    • Phone Number
    • Date of Birth
    • Location Data

  2. B. Reservation & Membership Data

    • Reservation history
    • Preferred dining times
    • Membership tier and usage history

  3. C. Device Information

    • IP address
    • Device type
    • Operating system
    • Log and usage data

How We Use Your Information

We use the information we collect to:

  • Facilitate restaurant reservations
  • Manage membership and loyalty rewards
  • Send booking confirmations, reminders, and updates

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With restaurants you make reservations with
  • With third-party service providers (e.g., payment processors, analytics tools)
  • In response to legal requests or to comply with applicable laws
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict data processing
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us at support@chloesjakarta.co.id.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Chloe' Bistro and Bar

  • Email: support@chloesjakarta.co.id
  • Address: Jl. Hang Tuah Raya No.10, Gunung, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12120
  • Phone: +6281517071687